Practice policies

Read our practice policies on these pages.

Accessibility

Accessibility statement for Madeley Practice Madeley Practice is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018....

Complaints policy

Madeley Practice Complaints Procedure If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please...

GP net earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs...

Mission statement

Provide high quality, safe, compassionate family based health care, as close to the patient’s home as we can achieve with a focus on education and continuous reflection, learning and improvement....

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...

Violent or abusive behaviour

Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...

Date published: 20th September, 2023
Date last updated: 29th June 2025